Accessing Your Virtual Server Remotely

You can manage your Virtual Server (VPS) using standard remote connection protocols (RDP for Windows, SSH for Linux) or by using our built-in Web Console for direct access.

Important Password Information

Security Recommendation: During the initial setup, our system generates a single Administrator (Windows) or Root (Linux) user with a default password. For the security of your server, we highly encourage you to change this default password immediately upon your first login.

Password Recovery: While we have implemented a procedure to attempt password recovery, it is not 100% guaranteed to work in all scenarios. Therefore, please manage your credentials carefully.

---

How to Find Your Credentials

Before connecting, you need to retrieve your IP address and login details:

1. Log in to the control panel and navigate to Virtual servers.
2. Click on your specific server name.
3. On the Summary tab, locate the Remote access card on the left side.
4. Here you will find:
   • Server IP address: The public IP used to connect.
   • User name: The default admin account (e.g., Administrator or root).
   • Default password: Click the SHOW DEFAULT PASSWORD link to reveal the initial password.

---

Method 1: Windows Servers (Remote Desktop)

The standard way to manage a Windows server is using the Remote Desktop Protocol (RDP).

1. On your local computer, open the Remote Desktop Connection application (search for "Remote Desktop" in your Start menu).
2. In the Computer field, enter the Server IP address found in the control panel.
3. Click Connect.
4. When prompted for credentials, enter the User name and Password from the control panel.

Method 2: Linux/Unix Servers (SSH)

The standard way to manage a Linux server is using Secure Shell (SSH).

1. Open your preferred SSH client (such as Terminal, PowerShell, or PuTTY).
2. Connect using the command: ssh username@your_server_ip (e.g., ssh root@192.52.242.86).
3. When prompted, enter the password found in the control panel.

---

Method 3: The Web Console (Direct Access)

If you are unable to connect via RDP or SSH (for example, due to a firewall misconfiguration or network issue), you can use the Web Console. This feature acts like a physical monitor attached to your server.

1. On your server's Summary page, click the WEB CONSOLE button located at the bottom left.
2. A new browser tab will open displaying your server's screen.
3. You can interact with the operating system directly.
   • Toolbar: Use the buttons at the top of the console window to send commands like Ctrl+Alt+Delete, or to perform a Hard reset or Power off if the server is unresponsive.