Billing options
Navigate to: Main Menu > Billing
The Billing section centralizes your financial history and settings. Upon entering, you are shown the Billing options tab, which controls the global rules for how our system collects payments for your subscriptions.
Current Configuration
The main screen displays your Primary payment method. This is the credit card or account that will be charged first when an invoice is generated.
Editing Automation Settings
Click the EDIT BILLING OPTIONS button to open the configuration dialog. Here you can toggle two important settings:
- Automatically process payments: When checked, the system will attempt to charge your card automatically when a service renewal is due. If you uncheck this, you must manually log in and pay every invoice to prevent service interruption.
- Use backup payment methods if primary fails: If your primary card is declined (e.g., expired or insufficient funds), checking this box allows the system to attempt charging other valid payment methods you have on file.