How to Add a Mailbox

This guide explains how to create a new email account (mailbox) for your domain. Use this procedure only if you are hosting your email with us (Local mail domain). If you have set up a redirect to a third-party provider, you must add mailboxes through their system.

Important Note

The mailbox name you create (e.g., support) combined with your domain name (e.g., @mydomain.com) will become your full email address and your login username.

Step-by-Step Instructions

1. Navigate to Your Mail Domain
   • Log in to the control panel.
   • In the main left-hand menu, click on Mail domains.
   • From the list, click on the specific domain name (e.g., mydomain.com) where you want to add the mailbox.
2. Access the Mailboxes Tab
   • On the domain management page, click on the Mailboxes tab (located next to the Summary tab).
3. Add the Account
   • Click the ADD MAILBOX button.
   • A dialog box will appear requiring the following:
     • Mailbox name: Enter the prefix for your email.
     • Password: Create a strong password.
     • Confirm password: Re-enter the password to verify.
   • Click the ADD button to complete the process.

Once created, you can configure your email client (such as Outlook or mobile mail apps) using the full email address and password you just set.