Certificate signing requests
Navigate to: Main Menu > SSL Certificates > Click the Certificate signing requests tab.
This section is designed for users who wish to purchase a paid SSL certificate from a third-party authority (like DigiCert, Thawte, or GeoTrust) but host it on our servers.
A CSR is a block of encrypted text generated on our server that you must provide to your Certificate Authority (CA) during their ordering process. It is paired with a hidden "Private Key" generated simultaneously on our system.
The CSR Workflow
- Create a Request:
- Click CREATE NEW CERTIFICATE SIGNING REQUEST.
- Key size: Select the encryption strength (typically 2048).
- Domain: Enter the exact domain name you want to secure (e.g.,
www.example.com).
- Organization Details: Accurately fill in your Organization, Department, and Location. The CA will use this to validate your legal identity.
- Download & Send:
- Once created, click DOWNLOAD CSR to get the text file.
- Copy and paste this content into the order form on your Certificate Authority's website.
- Finalize:
- After the CA verifies your details, they will send you a certificate file (usually
.cer or .crt).
- Return to this list and click the FINALIZE button next to the pending request.
- Upload the file provided by the CA. The system will merge it with the hidden Private Key to create a fully valid certificate, which will then appear in your main "List of certificates."
Critical Warning: Do not delete the CSR entry from this list while waiting for your provider. If you delete the CSR, the associated Private Key is destroyed, and the certificate sent by your provider will be useless.