Finding Answers and Solutions to Keep Your Account Running Smoothly.
We tried to answer to most popular questions in our Help system.
It contains answers, examples and walk through procedures. Please try to search it first if you experience any problem with our hosting system.
Our support team is available 24 hours a day, 7 days a week to address any issues
or problems you may have with your hosting account. You can reach us via the Request
form. Our sales and billing departments are available during regular business
If you have a technical issue with your hosting account please try to explain the situation with as much details as possible. Provide your User ID, source of the problem (URL...) and explain how we can replicate the problem
Support for free hosting services
Please note that we concentrate support activities on our paid services. We may provide support for the free hosting, but there is absolutely no guarantee. Support for free hosting is our last priority. If you need proper support, please get one of our paid packages.
Try to search for an answer in the Help system of our control panel.
Support for users with free hosting packages is provided via our online Request form only.