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Data center and network infrastructure

The Data Center facility contains everything needed to ensure your mission-critical Internet operation is functioning at the highest performance levels. A full list of features/services in the USage in the Network Operations Center is found below. For more information, please contact us.

Location

The data center is located in Charlotte, North Carolina. The eastern location of the datacenter is a best choice for an Internet connection point as it provides direct links to Europe as well as a lightning fast connection to all major hubs in the US. The ping time to LA hubs is less than 50ms, to London, UK, is less than 80ms.

Connectivity

The network is connected via 10-Gigabit Ethernet Wavelength handoff(s) on redundant/dual-path DWDM fiber-optic transport connections to XO™ Communications and Zayo™ Bandwidth. Verizon™ (Formerly Bell Atlantic PA) and Frontier™ Communications (Formerly Commonwealth Telephone - CTSI), fiber is also available in the facility. Transit is provided via multiple 10-Gigabit/Gigabit Ethernet transit circuits from Telia™ (http://www.teliasoneraic.com), Cogent™ Communications (http://www.cogentco.com), BTN™/PCCW™ (http://www.btnaccess.com), XO™ Communications (http://www.xo.com), Hurricane Electric™ (http://www.he.net), & Deutsche Telekom™ (http://www.deutschetelekom-icss.com).

Failsafe Power Supply

Our Network Operations Center currently has 1200amps 480V & 800amps 208V 3-Phase power currently available from PP&L™ (Pennsylvania Power & Electric). The facility is currently backed up and protected by multiple 275KVA and 160KVA Powerware™ 9315/9395 facility-wide UPS (Uninterruptible Power Supply) systems, which feed PDI™, MGE™, & Liebert™ PDU (Power Distribution Unit) systems. In a very rare case of utility outage, our Cummins™ 250KW & Detroit Diesel™ 580KW & 675KW diesel generators start automatically, taking over for the UPS systems and supplying all necessary power for the facility. The generators interface to the power grids tthrough Asco™ 7000 & RussElectric™ RTBD automatic transfer panels. With multiple fuel tanks on-site, the generators are capable of running without refueling for approximately 48 hours.

Environment

Precision-controlled raised floor air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by multiple 30-Ton APC™/Airflow™, 20-Ton Liebert™, & 20-Ton Data Aire™ dual-compressor redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation.

Security

Restricted access to the Network Operations Center is monitored by qualified personnel 24 hours a day, every day. Visitors and clientele are only allowed on-site if escorted by Network Operations Center staff. The entire Network Operations Center is monitored, ensuring prompt response and thorough coverage to fire or security alarms. We supply all our Network Operations Center customers with advanced firewall, encryption, intrusion detection and other security measures.

Hardware

The Network Operations Center utilizes ONLY top name brand hardware. The network is centered on Cisco™ 6500-series border/core routers and 4900M switches, connecting via Gigabit Ethernet (1000mbps) to the Cisco™ 6500-series aggregation switches. Hewlett Packard™ Procurve™ & Extreme™ Summit™ 24/48/4 managed distribution switches comprise the power and stability of the internal network, operating at 10/100/1000 mbps switched ethernet speeds. The network is protected from Distributed Denial of Service (DDOS) attacks via Cisco Guard™ protection systems. Hardware utilized in the facility is comprised of name brands, including the following: Intel™, Asus™, Supermicro™, AMD™, Adaptec™, Cisco™, Kingston™, Micron™, Crucial™, 3Ware™, Maxtor™, Abit™, Western-Digital™, Seagate™, Hitachi™, Dell™, Realtek™, & Belkin™, APC™, Tripp-Lite™, Powerware™, & Liebert™. Facility monitoring is provided by a Geovision™ Digital Video System over Sony™ & Panasonic™ CCTV cameras.