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Presale questions
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General questions
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Question: |
Why Somee?
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Answer: |
Somee is a low cost and easy to use web hosting service. We offer a full range of services which comes with a creation tool, extensive control panel, E-commerce enabling and free e-mail. You have come to the right place for all your hosting needs.
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Question: |
What methods of payments do you accept?
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Answer: |
We currently accept MasterCard, Visa, Discover, and Amercian Express. We also accept checks and PayPal on hosting. We will setup your hosting account(s) once your check clears.
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Question: |
What name will have my web site?
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Answer: |
Any name you will choose which is not already taken. The Internet names also called domains and sub domains. Domains (2nd level domains) are the names like “Somee.com”, “MySite.net”, “BestWeb.org” … Sub domains (3rd level domains) are the “Children” of Domains (ex: MySite.Somee.com, Support.MyWeb.net …).
We will give you 1 free sub domain of Somee.com (Ex: MySite.Somee.com).
If you would like to have your own 2nd level domain you’ll need to buy it from Domain Names Registrar (GoDaddy.com, NetSol.com …). See our Knowledge Base for instruction on how bind domain name to you web site.
You can also bind several Domains to your site (Ex: MySite.com, MySite.net, MySite.org, My-Site.com). But all of them have to be bought separately.
We let you to bind Sub domains of registered domains to your site for Free.
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Question: |
Do you sell Domains?
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Answer: |
No. Not at this time. But we sure support Domains registered with any Domain Name Registrar. If you need more details see our FAQ or Knowledge Base or contact our Support Team.
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Question: |
Do I have to have a domain name in order to sign up?
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Answer: |
No. It is not necessary. You will have a sub domain of Somee.com (ex: YourDomain.Somee.com) assigned to your site which you can use as a temporary or permanent. And you can add as many domains as your hosting plan allows – for free.
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Question: |
How can you offer so much web space and bandwidth at your low prices?
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Answer: |
We have found that majorities of people are not going to need a great deal of storage or bandwidth. Research shows the average web site is only 25MB. It all works out in the end, the people with small web sites are not over charged and the people with large web sites get a great deal for their money. Both see the benefits of using Somee.
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Question: |
How can I upload content of my new web site?
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Answer: |
After creation of web site you will be given a FTP address. You will be able to upload the content using any of available FTP clients (including Internet Explorer). As a host name you can use any of domain names of your web site. Or if you’ve just created the site host’s IP address.
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Question: |
How do I FTP to my site with Internet Explorer?
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Answer: |
Type “ftp://YourDomainname” or “ftp://IPAddressOfTHeHost” in the address bar of Internet Explorer (ex: ftp://mysite.somee.com or ftp://67.41.95.98) . Use your username and password when prompted.
Navigate to the one of your sites directory. “Drug and drop” or “copy and paste” web content.
DO NOT upload files into your root directory.
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Question: |
I receive an error when trying to FTP to my site.
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Answer: |
1. You have to use exactly the same password and user name as for somee.com login
2. If you have a firewall then try to disable it during upload or use you FTP client in passive mode. If you use Internet Explorer – go to Tools -> Internet Options -> Advanced and make sure that “Use Passive FTP” is checked.
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Question: |
All of the web hosting plans I see offer a certain amount of data transfer or bandwidth. What is data transfer?
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Answer: |
Data transfer, sometimes called "bandwidth", refers to the amount of data that is used when visitors view your website. When visitors browse your website, they are technically requesting and retrieving files from the server. If you have a web page that consists of an HTML file and an image file that are 10kb each, then the amount of data transfer that is used when a single visitor views that web page is 20kb. At Somee.com both your website and FTP data transfer are measured.
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